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Help & Support

Common Questions from Makers

Shop Setting Explained
Managing Your Membership
How do I set up flat rate shipping?

How do I create rates for shipping tables?
How do I create coupons or promo codes?
What are the recommended image sizes?

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FAQ

What makes a good product photo?
How do I change my name?
How do I import variable products?

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Getting Started

How do I import my products?
Get Started!
Brand Banner Guidelines

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Manage my shop

How does the search algorithm work?
How do I add or edit product tags or categories?
How do I add images to my listings?

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Fulfilling Orders

I just got an order! What do I do next?
How does Live Rate shipping work?
What are my options for shipping?

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Billing & Invoices

How are my commissions calculated?
How do I get paid for orders?

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Promoting my line

How do I get my listings on Pinterest?
How do I refer my existing retailers?

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